Welcome New Clients!

/Welcome New Clients!
Welcome New Clients! 2018-07-23T05:45:56+00:00

We’ve been thrilled to provide the standard in pet care for over forty years to pets from across the New England region. If you’re visiting us for the first time, we want you to rest assured that you’ll be totally at ease while at our veterinary facility. Our goal is to ensure your ease and comfort while optimizing the overall health of your pet.

To our new clients, welcome! Please read on to learn more about joining our veterinary family and our on-boarding process:

What to Expect When You Visit Us?
Compassionate Care

Both our facility and our approach to veterinary care has been approached from the ground-up to ensure the total comfort and happiness of your pet. From recognition in several national magazines for the modern design of our facility to our ongoing commitment to personalized veterinary care, we enjoy going above and beyond in any way possible to enhance the life and comfort of your pet.

For the comfort of felines, our exam rooms have been designed to maximize their enjoyment, including exposure to natural sunlight, spacious windows, catwalks and freshly warmed towels to enjoy.

Felines also enjoy a waiting area accompanied by an exquisite 440-gallon ocean aquarium, which has been proven to reduce anxiety for both pets and their owners.

Canines enjoy an expansive waiting area and specialized care that’s personalized with each visit. We know that the human-animal bond is meant to be honored, so we take our time to provide a tender touch that dogs of all ages can thoroughly enjoy.

Our facility has been designed from the top-down to reduce stress and enhance your overall experience. From the moment you enter, you’ll meet our Client Services Representatives, who are ready to admit you and answer any questions you may have.

You’ll always be greeted with a smile and will also be offered complimentary bottled water and hot coffee options to ensure you enjoy your visit with us.

Online Forms

If it’s your first time visiting us, we ask that you arrive ten minutes early to wrap up paperwork that will be made available to you ahead of your appointment. New clients will spend thirty minutes with our staff and veterinarians to provide an orientation and a special introduction to your pet. We’ll start forging our bond with your pet from that moment on, to ensure they’re entirely comfortable throughout the visit.

To expedite your visit, please fill out this New Client Form prior to your visit. Also, here are some additional important forms and checklists.

Most importantly, we want to thank you for choosing us as your veterinary care providers of choice. Our clients have come to know us over the years for the deep and considerate care that we give each pet that enters our facility.

Thank You for Choosing Us! We can’t wait to see you soon!